Group Legal Intelligence

FY2026 Objectives & Key Results

Department Performance · Individual Alignment · Operational Evidence

Department Owner · FY2026

Mohd Noor Ilham Mohamed Ramli

Head of Group Legal

8Department OKR Themes
Department OKRs8
Completed3
In Progress4
Not Started1
Overall HealthNot Assessed
Annual outcomes · source-derived status

Department OKR Portfolio

OKRDepartment TargetQuarterly MilestonesStatusHealthOwner & ContributorsEvidence
01 · Legal Service EfficiencyMaintain average legal-service turnaround within the department target.≤3 daysDepartment target
  1. Q1✓Completed
  2. Q2✓Completed
  3. Q3●In Progress
  4. Q4○Upcoming
In ProgressNot AssessedMohd Noor Ilham Mohamed RamliNor Akmar Mohd Bidin · Nurul Aidea SeninPartially Connected
02 · Legal Knowledge & DigitalisationAdvance stamped-document digitalisation and reusable legal knowledge in WPP.FY2026 digitalisation milestonesDepartment target
  1. Q1✓Completed
  2. Q2✓Completed
  3. Q3●In Progress
  4. Q4○Upcoming
In ProgressOn TrackMohd Noor Ilham Mohamed RamliNor Akmar Mohd Bidin · Nurul Aidea SeninNot Connected
03 · AI & Capability DevelopmentBuild Bronze-level ALL-IN AI capability and relevant digital/legal learning.Bronze-level capability and required learningDepartment target
  1. Q1✓Completed
  2. Q2✓Completed
  3. Q3✓Completed
  4. Q4○Upcoming
AchievedOn TrackMohd Noor Ilham Mohamed RamliNor Akmar Mohd Bidin · Nurul Aidea SeninNot Connected
04 · Stakeholder & Legal AwarenessDeliver legal-awareness engagement for relevant stakeholders.≥1 programmeDepartment target
  1. Q1✓Completed
  2. Q2✓Completed
  3. Q3○Upcoming
  4. Q4○Upcoming
CompletedOn TrackMohd Noor Ilham Mohamed RamliNor Akmar Mohd Bidin · Nurul Aidea SeninNot Connected
05 · Customer ExperienceMaintain department customer satisfaction at or above the approved HOD target.≥80%Department target
  1. Q1✓Completed
  2. Q2✓Completed
  3. Q3●In Progress
  4. Q4○Upcoming
In ProgressNot AssessedMohd Noor Ilham Mohamed RamliNor Akmar Mohd Bidin · Nurul Aidea SeninNot Connected
06 · CSR / ESG ParticipationContribute approved CSR and ESG participation hours.16 hoursDepartment target
  1. Q1○Not Started
  2. Q2○Not Started
  3. Q3○Not Started
  4. Q4○Upcoming
Not StartedNot AssessedMohd Noor Ilham Mohamed RamliNor Akmar Mohd Bidin · Nurul Aidea SeninNot Connected
07 · Stamp Duty ComplianceCompile and digitise stamped legal documents in WPP for compliance monitoring.FY2026 compliance milestonesDepartment target
  1. Q1✓Completed
  2. Q2✓Completed
  3. Q3✓Completed
  4. Q4○Upcoming
CompletedOn TrackMohd Noor Ilham Mohamed RamliNor Akmar Mohd Bidin · Nurul Aidea SeninNot Connected
08 · Contract PlaybooksPublish reusable contract playbooks and templates in WPP.≥40Department target
  1. Q1✓Completed
  2. Q2✓Completed
  3. Q3●In Progress
  4. Q4○Upcoming
In ProgressNot AssessedMohd Noor Ilham Mohamed RamliNor Akmar Mohd Bidin · Nurul Aidea SeninNot Connected
Hero Department OKR

Legal Service Efficiency

Department Target≤3 DAYSAverage Turnaround
  1. Q1✓Completed
  2. Q2✓Completed
  3. Q3●In Progress
  4. Q4○Upcoming

Actual turnaround is Data Not Connected. Source dates require standardisation before a reliable average, within-target percentage, or overdue count can be calculated.

Open Matters & Transactions
Not Connected

Contract Playbooks

Department Target
≥40
Current Result
Data Not Connected
Status
In Progress
Source
Contracts & Due Diligence / Legal WPP
Not Connected

Stamp Duty Compliance

Department Target
FY2026 compliance milestones
Current Result
Data Not Connected
Status
Completed
Source
Legal WPP
Not Connected

Customer Experience

Department Target
≥80%
Current Result
Data Not Connected
Status
In Progress
Source
2026 Customer Satisfaction Survey
Connected operational evidence remains in source modules

Operational Evidence

Total MattersLegal Service EfficiencyMatter & Transaction Tracking · Connected
175
Legal ActivitiesLegal Service EfficiencyMatter & Transaction Tracking · Connected
578
Average TurnaroundLegal Service EfficiencyMatter & Transaction Tracking · Not Connected
Data Not Connected
WPP digitalisation progressLegal Knowledge & DigitalisationLegal WPP · Not Connected
Data Not Connected
Learning completion evidenceAI & Capability DevelopmentLearning records · Not Connected
Data Not Connected
Programmes deliveredStakeholder & Legal AwarenessLegal awareness programme records · Not Connected
Data Not Connected
Current survey resultCustomer Experience2026 Customer Satisfaction Survey · Not Connected
Data Not Connected
Actual participation hoursCSR / ESG ParticipationCSR / ESG participation records · Not Connected
Data Not Connected
Documents digitisedStamp Duty ComplianceLegal WPP · Not Connected
Data Not Connected
Published playbooks/templatesContract PlaybooksContracts & Due Diligence / Legal WPP · Not Connected
Data Not Connected
● Department accountability · ✓ Aligned contribution · ○ No mapped contribution

Team OKR Alignment

Department OKRMohd Noor Ilham Mohamed RamliDepartment OwnerNor Akmar Mohd BidinIndividual ContributorNurul Aidea SeninIndividual ContributorStatus / Remarks
Legal Service Efficiency●✓✓In Progress · Not Assessed
Legal Knowledge & Digitalisation●✓✓In Progress · On Track
AI & Capability Development●✓✓Achieved · On Track
Stakeholder & Legal Awareness●✓✓Completed · On Track
Customer Experience●✓✓In Progress · Not Assessed
CSR / ESG Participation●✓✓Not Started · Not Assessed
Stamp Duty Compliance●✓✓Completed · On Track
Contract Playbooks●✓✓In Progress · Not Assessed
Configured, deterministic attention rules

Management Attention

No Group Legal OKR currently triggers a configured attention rule. “In Progress” alone is not an attention condition.